Mail & Package Service


The U.S. Postal Service delivers incoming mail Monday through Friday to each tenant’s suite. The U.S. Postal Service normally delivers mail between 11:00 AM and 2:00 PM. The nearest United States Postal Service is located in Willis Tower on Lower Level 1. 

Outgoing mail should be placed in one of the USPS boxes located in the mail room on Lower Level A.

Located on Lower Level A, the 125 S. Wacker Mail Room has drop boxes for USPS, FedEx, and UPS. A variety of mailing supplies are also available to tenants.
FedEx will only pick-up packages marked with Express services.  
For FedEx Ground please schedule a Pickup online, call 1-800-463-3339, or visit the nearest FedEx location.
UPS will only service packages for the following services:
• UPS Worldwide Express
• UPS Next Day Air
• UPS 2nd Day
• UPS Return Services